Last updated: 8 August 2026
You can request a full refund of your Flymelon membership within 30 days of your purchase or renewal date, for any reason. No explanation is required. Refunds are returned to the original payment method, normally within 5–10 business days depending on your bank.
Email hello@flymelon.net from the address on your account, or contact Paddle directly at paddle.net with your order reference. Paddle.com Market Ltd is the Merchant of Record for all Flymelon orders and handles billing and refunds on our behalf.
You can cancel at any time — your membership then stays active until the end of the period you already paid for, and simply does not renew. Cancelling on its own does not trigger a refund; request one using the steps above if you are within the 30-day window.
If you are a consumer in the EU or EEA, you have a statutory 14-day right of withdrawal for digital services. Our 30-day policy is offered in addition to, and never in place of, that right.
Requests made after 30 days are considered case by case — for example duplicate charges, billing errors, or an extended service outage. Get in touch and we will look at it fairly.
This policy covers your Flymelon membership only. Flights are booked directly with airlines or booking sites, and their own refund and change rules apply — Flymelon cannot refund a ticket you bought elsewhere.
Patrik Back (PB-Import), Finland — hello@flymelon.net. See also our Terms & Conditions and Privacy Notice.